World-Class Data Centers

Certified facilities to host your mission-critical data, applications, and websites

Carrier Grade Hong Kong Data Centers
Certified facilities to host your mission-critical data, applications, and websites

Tier 3+ Data Centers in Hong Kong

Dataplugs currently operates four purpose-built Tier 3+ data centers in Hong Kong. Each data center is designed to the highest specifications for performance, reliability and security. Our physical security, power, cooling and networks are each at least N+1 redundant, offering you higher uptime and greater reliability.

Strategic Location in Asia

Our data centers are located in Hong Kong, which is a major Asian center for international finance, trade and connectivity. Hong Kong is also the gateway in and out of China that allows you to access the fast-growing Chinese market without a presence in the country.

Carrier Neutral

We offer low latency, direct and scalable bandwidth connectivity to Hong Kong Internet Exchange (HKIX), China & Overseas carriers, and major local & global Internet exchanges. Within our carrier-neutral data centers, you are able to connect with multiple carriers for redundancy, optimal uptime, and cost-efficiency.

24/7 Monitoring and Support

All systems are closely monitored by experienced onsite technical staff around the clock. Our English and Chinese (Cantonese + Putonghua) speaking teams always standby and ready to solve any urgent problems right away.

2N UPS battery power and diesel generator backup power

Network

Over 100GB+ dedicated local bandwidth to HKIX
Equipped with over 1Tbps international and local bandwidth which connects to multiple global Tier-1 network providers
30Gbps direct peering with China Telecom CN2, China Unicom and China Mobile to provide direct connectivity to the backbone network of mainland China
99.9% uptime SLA Network Guarantee

Power

All IDC facilities are equipped with Uninterruptible Power Supply (UPS) with 2N battery backup (15 minutes + 15 minutes) to support mission-critical operations
2N diesel generator with onsite fuel storage to support 24-hour continuous operation
Dual path for electrical and telecom cabling
Dual loop high-voltage transformer
Each cabinet in our data center is equipped with different power densities, ranging from 1.5 kVA to 9 kVA per rack, to supply all the power your server will need

Cooling

IDC facilities are equipped with N+1 redundancy for chillers to maintain the computer room environment
N+2 Redundancy for Computer Room Air Conditioning (CRAC) to control the temperature and humidity at 22℃ (+/- 2℃) and 50% (+/- 10%) respectively

Fire Protection

In protecting your mission-critical data against fire hazards, our data centers are all equipped with firefighting systems, including the gas based fire suppression system Inergen/FM200
Thermometer, hygrometer and smoke detector are installed in all data center areas
An automatic fire alarm system is installed and remotely monitored by a fire service station

Security

Multi-access control by card and biometric scanners
Operations Centre manned 24x7x365
Security guard patrols 24x7x365
24/7 surveillance CCTV with digital recording

ISO Certified

Our Tier 3+ data center has received ISO 27001: 2005 Information Security Management System

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Tier 3 Data Center in Taiwan

Our Taiwan data center meets all certification and compliance standards while ensuring high-performance, network reliability, redundancy and low-latency. As a carrier-neutral operator, our connectivity-rich data center network provides a scalable and resilient platform, enabling you with the innovation and growth environment you seek, wherever you need it.