World-Class Data Centers

Certified facilities to host your mission-critical data, applications, and websites

Carrier Grade Hong Kong Data Centers
Certified facilities to host your mission-critical data, applications, and websites

  • Hong Kong Data Center
  • Taiwan Data Center

Tier 3+ Data Centers in Hong Kong

Dataplugs currently operate four purpose-built Tier 3+ data centers in Hong Kong. Each data center is designed to the highest specifications for performance, reliability and security. Our physical security, power, cooling and networks are each at least N+1 redundant, offering you higher uptime and greater reliability.

Strategic Location in Asia

 

Our data centers are located in Hong Kong, which is a major Asian center for international finance, trade and connectivity. Hong Kong is also the gateway in and out of China that allows you to access the fast-growing Chinese market without a presence in the country.

Carrier Neutral

 

We offer low latency, direct and scalable bandwidth connectivity to Hong Kong Internet Exchange (HKIX), China & Overseas carriers, and major local & global Internet exchanges. Within our carrier-neutral data centers, you are able to connect with multiple carriers for redundancy, optimal uptime, and cost-efficiency.

24/7 Monitoring and Support

 

All systems are closely monitored by experienced onsite technical staff around the clock. Our English and Chinese (Cantonese + Putonghua) speaking teams always standby and ready to solve any urgent problems right away.

Network

  • Over 100GB+ dedicated local bandwidth to HKIX
  • Equipped with over 1Tbps international and local bandwidth which connects to multiple global Tier-1 network providers 
  • 30Gbps direct peering with China Telecom CN2, China Unicom and China Mobile to provide direct connectivity to the backbone network of mainland China
  • 99.9% uptime SLA Network Guarantee
Power Density

Power

  • All IDC facilities are equipped with Uninterruptible Power Supply (UPS) with 2N battery backup (15 minutes + 15 minutes) to support mission-critical operations
  • 2N diesel generator with onsite fuel storage to support 24-hour continuous operation
  • Dual path for electrical and telecom cabling
  • Dual loop high-voltage transformer
  • Each cabinet in our data center is equipped with different power densities, ranging  from 1.5 kVA to 9 kVA per rack, to supply all the power your server will need
Redundant Power and Cooling

Cooling

  • IDC facilities are equipped with N+1 redundancy for chillers to maintain the computer room environment
  • N+2 Redundancy for Computer Room Air Conditioning (CRAC) to control the temperature and humidity at 22℃ (+/- 2℃) and 50% (+/- 10%) respectively 
Infographic Icon: Advanced Fire Systems

Fire Protection

  • In protecting your mission-critical data against fire hazards, our data centers are all equipped with firefighting systems, including the gas based fire suppression system Inergen/FM200
  • Thermometer, hygrometer and smoke detector are installed in all data center areas
  • An automatic fire alarm system is installed and remotely monitored by a fire service station
hosting feature icon: 24/7 Security Scanner and Advisor

Security

  • Multi-access control by card and biometric scanners
  • Operations Centre manned 24x7x365
  • Security guard patrols 24x7x365
  • 24/7 surveillance CCTV with digital recording
Infographic icons

ISO Certified

  • Our Tier 3+ data center has received ISO 27001: 2005 Information Security Management System

Request A Tour

 

Please complete and submit the form below to schedule a private tour which will last for about 30 minutes.
Our team will be in touch with you soon.


Tier 3 Data Center in Taiwan

 

Our Taiwan data center meets all certification and compliance standards while ensuring high-performance, network reliability, redundancy and low-latency. As a carrier-neutral operator, our connectivity-rich data center network provides a scalable and resilient platform, enabling you with the innovation and growth environment you seek, wherever you need it.

Network

  • Over 100GB+ dedicated local bandwidth to HKIX
  • Equipped with over 1Tbps international and local bandwidth which connects to multiple global Tier-1 network providers 
  • 30Gbps direct peering with China Telecom CN2, China Unicom and China Mobile to provide direct connectivity to the backbone network of mainland China
  • 99.9% uptime SLA Network Guarantee
Power Density

Power

  • Dual loop uninterruptible power supply system (UPS) with N + 1 battery supply to support mission-critical operations
  • Dual loop electricity from Taiwan Power Company
  • Dual loop high-voltage transformer
  • N+1 diesel generator with onsite fuel storage
Redundant Power and Cooling

Cooling

  • Chilled water cooling system
  • Hot / cold aisle arrangement
  • Water tank can hold up to 700 tons of water
Infographic Icon: Advanced Fire Systems

Fire Protection

  • VESDA Smoke Detection
  • FM200 fire suppression system
  • Regular check and fire evacuation drill
hosting feature icon: 24/7 Security Scanner and Advisor

Security

  • Operations Centre manned 24x7x365
  • Security guard patrols 24x7x365
  • Continuous CCTV surveillance of external and internal areas and CCTV record at least kept for 6 months
  • Comprehensive intruder detection and alarms to all areas
Infographic icons

ISO Certified

  • Certified to ISO 27001 and ISO 20000 standards