I cannot access my Database account. | Dataplugs

I cannot access my Database account.

For security purposes, your account will be locked if you’ve entered your username or password incorrectly for 5 consecutive times.
Please contact us and have your IP address ready

Your account will be unlocked once we your request has been received
Find your IP address here: http://whatismyipaddress.com/ [1] or http://www.whatismyip.com/ [2] .)