- Log in to your cPanel and navigate to Email section.Click on the Spam Filters menu:
By default, email messages with the score 5 are considered to be spam. However, it is possible to adjust the filter according to your needs. The spam threshold can be configured using the Spam Threshold Score option.
A lower score is more restrictive. For example, an auto-deletion score of 1 is very aggressive and deletes many messages. An auto-deletion score of 10 is more permissive and allows more messages through without deleting them.
Auto-Delete Spam feature
The Auto-Delete option automatically removes the emails which meet or exceed the spam score set. In order to set it, navigate to Automatically Delete New Spam (Auto-Delete) widget and toggle it on.You can set the required score using Auto-Delete Threshold Score or Configure Auto-Delete Settings.(The Auto-Delete Threshold Score does not affect the Spam Threshold Score.)
Whitelist / Blacklist
It is possible to add some email addresses or domains to whitelist/blacklist using the Whitelist (Emails Always Allowed) and Blacklist (Emails Never Allowed) options.
In the “blacklist_from” text boxes, you can specify e-mail addresses that are known spammers.
In the “whitelist_from” text boxes, you can specify e-mail addresses that are trusted senders.
To save the new configuration, click Save.
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