I cannot access my customer control panel account.

For security purposes, your account will be locked if you’ve entered your username or password incorrectly for 5 consecutive times.

Please contact us and have your IP address ready.
Your account will be unlocked once your request has been received.
Find your IP address here: http://whatismyipaddress.com/ [1] or http://www.whatismyip.com/ [2] .